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Booking Conditions

  • For general enquiries or to check availability, please call us on 01983 852649 or send us a message using our online form here.
  • We will hold your holiday reservation for 24 hours to allow time for your deposit to arrive with us.
  • When we receive your booking form and deposit we will send confirmation either by e-mail or post.
  • We offer discount codes for car ferry bookings. Please ask for a code upon booking to receive your 15% off car ferry bookings.
  • Cots, highchairs and additional folded beds are available on request.
  • Weekly Rentals:
  • Saturday to Saturday bookings for Beachcombers.
    Friday to Friday bookings for Lobster Pot, Swallows and Swifts and our two Yurts, Moonlight and Stardust.
  • From January 2024 all new bookings for Fishermans Cottage will be on a Friday to Friday basis.
  • Short breaks with flexible start dates available out of season.
  • All the holiday accommodation on the farm is strictly non-smoking.
  • Prices include heating, duvets and bed linen (please bring your own cot linen). Stair gates, travel cots, and highchairs are available on request. Please bring your own towels.
  • We can only accept a booking once we have accepted a booking form along with a deposit of 25%. Bookings made for the August period require a 40% deposit.
  • In the event of a visitor cancelling their booking, we will always try to re-book the accommodation. If we are able to re-book the accommodation we will refund any monies. However, if we are unable to re-book the visitor will be liable for the full amount of the holiday. It is therefore advisable for visitors to take out their own travel insurance to cover this.
  • Minor breakages will not normally be charged to guests; however, guests will be legally responsible for any major damages.
  • The property must only be occupied by the party on the booking form and shall not exceed the number stated on the booking form without prior consent.
  • The visitors are requested to take all reasonable care of the property and furniture and are asked to leave it in a clean and tidy condition.
  • The owners or their representatives shall be allowed access to the property at any reasonable time during the holiday period, with prior notice given where possible.
  • The owners shall not be liable for any loss or damage to the possessions of the visitor or his/her party.
  • The visitor must notify the owner of any damage, losses and/or breakages before the property is vacated.
  • The doors and windows of the property must be secured each time the property is left unoccupied during the holiday. Any theft or damage resulting from non-compliance will be the visitors' responsibility and must be replaced, repaired or otherwise made good at the expense of the visitor.
  • In the event of a problem, the visitor should immediately contact the owners who will try to resolve any issue as soon as they are made aware of it.
  • Arrival time is from 4.00pm and departure is by 10.00am.
  • If Government Guidelines recommend that we enter into Lockdown, we will refund any rental payments made or endeavour to find alternative suitable dates to move visitors holidays to - whichever is preferable to our visitors.
  • If the property is not available for any reason the owners will be responsible for a full refund of all the monies received.
  • We reserve the right to decline accommodation and to demand the immediate withdrawal of any person not complying with booking terms or who, in our opinion, is behaving in a manner which is detrimental to the property.
  • It is the visitors' responsibility to supervise children at all times and to accompany them outside the cottages.
  • There is off-road parking provided with all the properties, however, all vehicles are parked on the properties at the owner's risk.
  • For campers and caravaners arrival time is midday and departure by 11:00am. Please phone ahead if you would like to discuss arriving at a different time.
  • No generators on site.
  • Dogs must be kept on leads at all times and be cleaned up after straight away.
  • Dogs must not be left alone in Fishermans Cottage at any time.
  • Radios and loud music are not permitted before 8:00am or after 10.30pm.
  • The conditions listed above are the conditions of booking between the owners of Bank End Farm and the named person on the booking form.
  • We are committed to protecting and respecting your privacy and do not share any visitor's personal details with any third parties. Click here to view our privacy policy.
  • Access Statement available on request.